ABOUT THE TEAM

The Audit, Risk & Compliance team is at the forefront of TruePay's efforts to keep customers and their money safe. Working directly with customers to resolve issues and flag potential concerns and using cutting edge technology, we aim to prevent financial crime more effectively than traditional banks.

Join a team that knows that better people and toools are the most effective way of managing risk and compliance.

Your mission is to ensure that our customers will receive a fast and efficient service while being in line with local regulations.

• Be the main contact for questions related to customer on-boarding and making follow-up with the customer about the verification process;
• Ensure customer on-boarding in a timely manner
• Work with your colleagues in KYC operational teams to enhance their knowledge of TruePay's Customer Due Diligence obligations in different markets;
• Escalate any suspicions and/or concerns to the AML and Fraud teams for review;
• Contribute in creating and improving the on-boarding experience for customers that match their expectations as well as that of the regulator;
• Review customer identification and other relevant documentation to ensure legitimacy.

ABOUT YOU

• Your verbal and written English skills are excellent (additional language skills are a plus)
• You can multitask and take charge in different situations
• You're able to handle routine, flexible and have a razor sharp attention to detail
• You're a proactive team player who knows how to prioritize work and is willing to get things done.

• You’ll get to work in a tech startup on a mission to enable... rather than disrupt
• We’ll arm you with all of the latest tech equipment
• Competitive salary
• Competitive vacation policy
• Flexible work hours