Sending money from your NGN currrency account.
Sending money from your TruePay currency account is faster than sending from a bank account outside of TruePay — and for transfers over 1,000 GBP or equivalent in other currencies, the fees are lower too.
Before you start, you'll need to open a currency account and make sure you have enough money there to make your transfer. Here's how to add money.
There are 2 ways that you can send money from your currency accounts.
The first is to go to one of your currency accounts and send money from there.
Go to Home
Choose the NGN currency account that you'd like to send from — on web you'll see your accounts on the left-hand side of the screen, on the app they're at the top of the screen
Click on Send
Enter the amount you want to send, choose a recipient and enter a reference
The second way is to make a transfer as you normally would, and choose to send from your currency account at the payment step. You won't get the lower fees if you send money from your currency account this way.
Click on Send money
Set up a transfer by going through the transfer steps.
At the payment step, choose the TruePay account transfer option
You may need to enter your TruePay password, or use fingerprint or facial recognition, to finish sending money
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