Legal templates for online store

To help you sell online, we've prepared some template legal documents for you. Simply open, make a copy, edit and publish these terms to your online store.

How to upload legal documents to your online store

1. Open the appropriate legal document (links above)
2. Go Make a copy
3. Edit the highlighted sections to include your business information
4. Log in at TruePay and go to Online store > Store settings
5. Scroll down to the Legal section
6. Copy and paste your edited legal document into the Terms & Conditions or Privacy Policy text field
7. Format your legal documents in TruePay for a professional look and feel

Your Terms & Conditions and Privacy Policy will appear on your online store, both in the right-hand menu and in the store footer.

Why include Terms & Conditions?

Terms & conditions provide clarity for your customers about what happens during and after online sales. They set out your key commercial terms and help the contractual parties understand their duties, rights, roles and responsibilities.

To make this easier for you, we've prepared template T&Cs for two key types of selling:

• Selling of goods
• Selling of services

You can also use your T&Cs to state your store return policy, information on exchanging products or services, shipping and customs disclaimers, and any other fine print.

Why include a Privacy Policy?

In Germany, every website operator who collects, transfers, uses or processes personal data has a legal obligation to inform their customer about how they protect this personal data. This is usually done via a privacy policy, accessible somewhere on your website.

As your TruePay online store counts as a website, a privacy policy is a legally required document. We've prepared a template policy you can use to disclose your methods of protecting customer info.

It's also a handy way to show customers that you can be trusted, and that you have procedures in place to handle their personal information with care.